PROFESSION: Responding to every customer requirements promptly within 24 hours. Not only answering customers questions one by one in details, but also providing customers with professional opinions and suggestions from tin box manufacturing industry. Adding values to customers products and brands is what we have been thrilled to do.
COMPETITIVENESS: Offering customers with superior quality tin box products based on favorable prices. Keeping limited margin to supply the most competitive tin packaging to customers is our principle.
DILIGENCE: Following up each production process and offering customers with photos & videos, just like you are monitoring the production of your order on site.
The more we pay and care about our customers, the more they return back to us.
RESPONSIBILITY: Issues are impossible to avoid completely during sampling, production, shipping and delivery. Our attitude is: making perfect preparation to avoid issues to happen, doing our best to solve issues or problems quickly once we find out, letting customers know how we are going to make up if any losses caused and ensure that our customers are happy with our solution.
We take full responsibility for our job to our customers and cherish a pleasant relationship between our customers and us sustainably.
DREAM: We like the relationship of mutual support and common growth with customers. We not only focus on delivering an order to customers with satisfaction, we also share and discuss the forefront tendency and ideas of premium metal packaging in various industries with our customers. Besides, creating new tools and unique tin boxes with our customers all together is what we have been persisting. We have a dream: One day, every of our customers, no matter which countries and industries they are in, they can sell our tin boxes as their business and benefit from it.
Brilliant Tin factory believes that the best relationship is long-term and win-win.
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